HVAC & Plumbing Dispatcher & CSR – Fast, Critical Support

Consolitech International Llc; Virginia (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Competitive compensation

Job summary

Consolitech International Llc in the United States is seeking a skilled Dispatcher to join our HVAC and Plumbing operations. You will handle emergency and non-emergency calls, gather essential details, and determine the proper course of action. The ideal candidate is highly organized, able to multi-task, and works well under pressure.

Responsibilities include prioritizing calls, transmitting information to the right team, and directing response units to locations while monitoring status.

Qualifications

• High school diploma or GED required.
• Experience as a dispatcher or in a similar role preferred.
• Strong typing and data entry skills.
• Excellent communication abilities, both verbal and written.
• Ability to multi-task and work under pressure.

Responsibilities

• Receive inbound emergency and non-emergency calls.
• Collect and document information from callers.
• Prioritize calls by urgency.
• Transmit information to the appropriate person or department.
• Direct response units to locations.
• Monitor status of the response team.

Skills

Typing

Data entry

Verbal communication

Written communication

Emergency response procedures

Multitasking

Prioritization

Organizational skills

Education

High school diploma/GED

Job description

Consolitech International Llc in the United States is seeking a skilled Dispatcher to join our HVAC and Plumbing operations. You will handle emergency and non-emergency calls, gather essential details, and determine the proper course of action. The ideal candidate is highly organized, able to multi-task, and works well under pressure.

Responsibilities include prioritizing calls, transmitting information to the right team, and directing response units to locations while monitoring status.