Dispatcher - Fast-Paced Ops Hub with Great Benefits

Nextech; Saint George (UT); Vor Ort; USD 28.000 - 41.000; Vollzeit

Benefits dieser Stelle

Health plans (multiple)

Free employee-only option health plan

Dental and vision coverage

Life insurance equal to annual salary

401(k) with 50% company match

Zusammenfassung

Nextech, America’s largest HVAC/R service provider, is seeking a Dispatcher to keep field operations running smoothly. You will coordinate technician schedules, manage service requests, and ensure communication between customers and our field teams, all with professionalism and urgency.

The role emphasizes real-time dispatching, data accuracy, and strong organizational skills in a fast-paced environment. Office-based position with comprehensive benefits and growth opportunities.

Qualifikationen

• Must have dispatch experience in service industries or similar.
• Proficient in Excel and data entry.
• Strong organizational and time-management abilities.
• Excellent written and verbal communication skills.
• Ability to prioritize tasks and work under pressure.

Aufgaben

• Coordinate real-time dispatch boards and technician schedules.
• Relay service updates and customer needs to technicians and management.
• Log service history, updates, and customer communications in the database.
• Schedule daily routes to maximize efficiency and accuracy.
• Verify technician check-ins/outs and IVR compliance.
• Ensure technicians have parts and purchase orders for jobs.
• Provide proactive support to internal teams and customers.
• Collaborate with Regional Service Managers to schedule new calls.
• Handle data entry and internal support for the assigned region.

Kenntnisse

Dispatch experience

Excel

Organizational skills

Communication skills

Time management

Attention to detail

Team collaboration

Tools

Dispatch software

Jobbeschreibung

Nextech, America’s largest HVAC/R service provider, is seeking a Dispatcher to keep field operations running smoothly. You will coordinate technician schedules, manage service requests, and ensure communication between customers and our field teams, all with professionalism and urgency.

The role emphasizes real-time dispatching, data accuracy, and strong organizational skills in a fast-paced environment. Office-based position with comprehensive benefits and growth opportunities.