Mid-Market Telecom Growth & Renewals Manager

Spectrum Business; San Diego (CA); On-site; USD 48,000 - 95,000; Full time

Job summary

Spectrum is seeking a Mid Market Account Manager to upsell, renew and retain voice, data and video services for mid-market and enterprise customers. Your consultative approach will strengthen client partnerships and drive revenue growth.

Office-based with occasional travel; a high school diploma is required and a bachelor’s degree is preferred. Experience in telecom B2B account management, CRM systems such as SalesForce, and Microsoft Office is expected.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in a business-related field preferred.
• Account management or sales experience in B2B telecom.
• Experience with CRM systems such as SalesForce.

Responsibilities

• Upsell voice, data, cloud and video services to existing customers and secure contract renewals.
• Win back former customers with compelling solutions and incentives.
• Achieve monthly revenue quotas through strategic account management.
• Initiate contact with prospective clients via calls, visits, and events.
• Develop customer-centric proposals articulating Spectrum’s value proposition.
• Collaborate with Account Executive and Account Consultant teams for seamless handoffs.

Skills

SalesForce CRM

Office Suite

Education

High school diploma or GED

Bachelor’s degree in business field

Job description

Spectrum is seeking a Mid Market Account Manager to upsell, renew and retain voice, data and video services for mid-market and enterprise customers. Your consultative approach will strengthen client partnerships and drive revenue growth.

Office-based with occasional travel; a high school diploma is required and a bachelor’s degree is preferred. Experience in telecom B2B account management, CRM systems such as SalesForce, and Microsoft Office is expected.