Mental Health Clinic Assistant — Patient Care & Admin Support

Relief Mental Health; St. Charles (IL); On-site; USD 38,000 - 54,000; Full time

Job summary

Relief Mental Health in Illinois seeks a Clinical Assistant to support patient care across TMS, Spravato, and medication management. You will assist with intake, scheduling, data entry into the EHR, and daily clinical tasks to keep the clinic running smoothly.

You will greet patients, review forms, perform basic assessments, take vital signs, and help with office duties while maintaining HIPAA confidentiality and a compassionate, team-oriented approach.

Qualifications

• High School diploma, Medical Assistant Certification or equivalent experience.
• CPR/AED certification or ability to obtain during training period.

Responsibilities

• Deliver a high level of professionalism, empathy, and compassionate support to patients and families.
• Greet and assist visitors and patients upon arrival.
• Review patient paperwork for completion and accuracy.
• Provide and score assessments, including C-SSRS as needed.
• Serve as main point of contact for patients (phone, voicemail, emails).
• Complete daily clinical tasks: scheduling, demographics, data entry into EHR, billing, notes, medical record maintenance.

Skills

Interpersonal skills

Organizational skills

Customer service

Communication

Education

High School diploma or MA certification

CPR/AED certification

Tools

Google Suite

EHR system

Job description

Relief Mental Health in Illinois seeks a Clinical Assistant to support patient care across TMS, Spravato, and medication management. You will assist with intake, scheduling, data entry into the EHR, and daily clinical tasks to keep the clinic running smoothly.

You will greet patients, review forms, perform basic assessments, take vital signs, and help with office duties while maintaining HIPAA confidentiality and a compassionate, team-oriented approach.