Compassionate Behavioral Health Clinic Assistant

Relief Mental Health; St. Charles (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Relief Mental Health is seeking a Clinical Assistant to support patients and providers in our in-office clinics across Illinois, with focus on ensuring smooth operations and compassionate care. You will handle intake, scheduling, and data entry, while maintaining HIPAA compliance.

In this role you will assist with point-of-care testing, vital signs, and basic administrative tasks, contributing to a patient-centered experience from arrival through ongoing treatment.

Qualifications

• High School diploma or equivalent, Medical Assistant certification preferred.
• Previous healthcare experience preferred, mental health setting is a plus.
• Familiarity with Electronic Health Record systems.
• CPR/AED certification or ability to obtain during training.

Responsibilities

• Provide clinical and administrative support to providers and patients.
• Assist with intake, scheduling, data entry in EHR, and billing tasks.
• Administer point-of-care tests and record vital signs.
• Maintain office cleanliness and prepare treatment rooms.
• Ensure HIPAA compliance and patient confidentiality.
• Handle phone, emails, and patient communications.
• Support with medications and prior authorizations.
• Assist with other administrative tasks as needed.

Skills

Interpersonal skills

Organizational skills

Customer service

Problem solving

Communication

HIPAA compliance

Teamwork

Autonomy

Education

High School diploma, Medical Assistant Certification or equivalent experience

Job description

Relief Mental Health is seeking a Clinical Assistant to support patients and providers in our in-office clinics across Illinois, with focus on ensuring smooth operations and compassionate care. You will handle intake, scheduling, and data entry, while maintaining HIPAA compliance.

In this role you will assist with point-of-care testing, vital signs, and basic administrative tasks, contributing to a patient-centered experience from arrival through ongoing treatment.