Behavioral Health Clinic Assistant: TMS & Spravato

Relief Mental Health; West Allis (WI); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Relief Mental Health in Wisconsin is seeking a Clinical Assistant to provide clinical and administrative support across our clinics. You will assist providers with patient care, administer TMS and Spravato-related services, and help keep patient records accurate in the EHR system.

You will also handle front-desk duties, coordinate scheduling, and assist with billing and insurance tasks while maintaining HIPAA compliance in a fast-paced behavioral health setting.

Qualifications

• Experience in healthcare settings preferred.
• Confidentiality and HIPAA knowledge required.

Responsibilities

• Assist providers with patient care tasks and administer TMS treatments.
• Support Spravato treatment services and clinical workflows.
• Maintain accurate patient records and EHR documentation.
• Front desk duties: greet patients, answer calls, schedule appointments, and coordinate follow-ups.
• Assist with billing tasks and insurance verifications when needed.

Skills

Shift flexibility

Interpersonal skills

Communication skills

Detail orientation

Independence & teamwork

HIPAA knowledge

Education

High School Diploma or equivalent

Bachelor’s Degree or equivalent work experience

Tools

Google Workspace

Job description

Relief Mental Health in Wisconsin is seeking a Clinical Assistant to provide clinical and administrative support across our clinics. You will assist providers with patient care, administer TMS and Spravato-related services, and help keep patient records accurate in the EHR system.

You will also handle front-desk duties, coordinate scheduling, and assist with billing and insurance tasks while maintaining HIPAA compliance in a fast-paced behavioral health setting.