Mental Health Administrative Scheduler

U.S. Department of Veterans Affairs; Alexandria (LA); On-site; USD 49,000 - 64,000; Full time

Job summary

U.S. Department of Veterans Affairs in Alexandria, LA is seeking a Medical Support Assistant (Advanced) to support the PCT team within Psychiatry, Psychology and Social Work services.

The role covers scheduling appointments, verifying demographics and insurance information, and preparing for clinic visits. The position offers a standard Monday–Friday schedule (8:00am–4:30pm) with traditional federal benefits, and requires adherence to VA scheduling guidelines and eligibility checks for

Qualifications

• Education or degrees recognized by the U.S. Department of Education must be used to qualify for Federal employment.
• If you are using foreign education, you must submit a Certificate of Foreign Equivalency with your transcript.
• This position is with Veterans Health Administration, Department of Veterans Affairs.

Responsibilities

• Scheduling, cancelling, and re-scheduling patient appointments and/or consults.
• Entering no-show information and monitoring the electronic wait list.
• Preparing for clinic visits and verifying demographics and insurance information.
• Processing transfers to VA facilities or private hospitals.

Job description

U.S. Department of Veterans Affairs in Alexandria, LA is seeking a Medical Support Assistant (Advanced) to support the PCT team within Psychiatry, Psychology and Social Work services.

The role covers scheduling appointments, verifying demographics and insurance information, and preparing for clinic visits. The position offers a standard Monday–Friday schedule (8:00am–4:30pm) with traditional federal benefits, and requires adherence to VA scheduling guidelines and eligibility checks for