Mental Health Scheduler & Medical Support Assistant

U.S. Department of Veterans Affairs; Minneapolis (MN); On-site; USD 39,000 - 63,000; Full time

Job summary

Veterans Health Administration (Department of Veterans Affairs) is seeking a Medical Support Assistant for the Mental Health Service at the Minneapolis VA Health Care System. The role involves scheduling appointments, processing orders, and supporting clinic operations to ensure timely care for Veterans.

The position operates Monday–Friday, 8:00am–4:30pm onsite in Minneapolis; telework is not available. Applicants should be aware of the VA’s education recognition requirements and federal service

Responsibilities

• Schedule appointments and verify provider orders per VHA guidelines.
• Telehealth and clinic scheduling, cancel/reschedule, enter no-show info.
• Maintain demographics and insurance information; handle basic eligibility, copays and preauthorization requirements.
• Collaborate with psychiatrists, psychologists, pharmacists, social workers and behavioral health staff.
• Work schedule: Monday–Friday, 8:00am–4:30pm; Telework not available; in-person position.

Job description

Veterans Health Administration (Department of Veterans Affairs) is seeking a Medical Support Assistant for the Mental Health Service at the Minneapolis VA Health Care System. The role involves scheduling appointments, processing orders, and supporting clinic operations to ensure timely care for Veterans.

The position operates Monday–Friday, 8:00am–4:30pm onsite in Minneapolis; telework is not available. Applicants should be aware of the VA’s education recognition requirements and federal service