Clinical Admin & Scheduling Specialist

US-Department-of-Veterans-Affair; Mechanicsburg (Cumberland County); On-site; USD 42,000 - 62,000; Full time

Job summary

U.S. Department of Veterans Affairs in Mechanicsburg, PA, seeks a Medical Support Assistant (Advanced), GS-06, to provide administrative support to physicians and clinicians across the Primary Care service area.

The role includes scheduling, patient check-ins, and coordination of transfers, with emphasis on accurate demographics and insurance information while ensuring efficient clinic operations.

Qualifications

• U.S. citizenship is required.
• One year of experience is required at GS-5 level or equivalent.
• Education: high school diploma or GED.
• Foreign education may be creditable if equivalent to U.S. education.
• English proficiency as specified by VA standards.
• Grandfathering provision may apply for current VA employees.

Responsibilities

• Provide administrative assistance to physicians, PAs, ARNPs, nurses and other staff in the Primary Care service area.
• Assist with scheduling, patient check-in, and demographic/insurance data updates.
• Coordinate administrative functions for transfers and ensure proper patient flow.

Skills

Collaboration

Prioritization

Communication

Healthcare process knowledge

Policy/procedures

Medical terminology

Education

HS diploma/GED

Job description

U.S. Department of Veterans Affairs in Mechanicsburg, PA, seeks a Medical Support Assistant (Advanced), GS-06, to provide administrative support to physicians and clinicians across the Primary Care service area.

The role includes scheduling, patient check-ins, and coordination of transfers, with emphasis on accurate demographics and insurance information while ensuring efficient clinic operations.