Membership Services Associate (Entry-Level) - Flexible Hours

PMMI: The Association for Packaging and Processing Technologies; Herndon (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible work time

Unlimited PTO

Employer-paid insurance

Season ticket raffles (Washington Caps

Nationals season ticket raffles

Job summary

PMMI, The Association for Packaging and Processing Technologies, is seeking a Membership Assistant to support the Membership Department in recruiting, engaging, retaining, and renewing members. You will help maintain accurate membership records and assist with daily administrative tasks.

You will be the primary contact for PMMI members and prospective members, answering inquiries, coordinating communications, and supporting events.

Qualifications

• Requires a bachelor's degree (preferred) and 0–3 years of professional experience in customer service, administration, or related field.
• Strong written and verbal communication skills are essential.
• High level of attention to detail, accuracy, and problem-solving abilities.
• Highly organized with ability to manage multiple projects and meet deadlines.

Responsibilities

• Support Membership Department in recruitment, engagement, retention, renewals, and daily administration.
• Serve as a point of contact for PMMI members and prospective members; maintain records and assist with account information.
• Respond to inquiries via [e-mail] and phone; assist with events and booth drop activities.
• Assist with renewals, new member packets, and communications throughout the membership lifecycle.

Skills

Attention to detail

Communication skills

Organizational skills

Customer service

Team player

Education

Bachelor's degree preferred

Tools

Microsoft Office

Membership databases

Job description

PMMI, The Association for Packaging and Processing Technologies, is seeking a Membership Assistant to support the Membership Department in recruiting, engaging, retaining, and renewing members. You will help maintain accurate membership records and assist with daily administrative tasks.

You will be the primary contact for PMMI members and prospective members, answering inquiries, coordinating communications, and supporting events.