Membership Programs & Data Insights Lead

ICMA - International City/County Management Association; Washington (District of Columbia); Hybrid; USD 53,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Paid time off

Retirement plan

Professional development

Job summary

ICMA is seeking an Assistant Program Manager to support the Membership Benefits & Services and Professional Development teams. You will analyze data to identify prospective members, oversee the ICMA Coach Connect program, and help grow engagement across member and non-member communications.

The role involves monitoring data, creating reports, and collaborating with multiple teams. It is based at ICMA's headquarters in Washington, D.C., with three onsite days per week and flexibility for

Qualifications

• Bachelor's degree or equivalent experience.
• 2+ years in program or program/project management.

Responsibilities

• Analyze registration data to identify nonmembers for recruitment and report trends.
• Provide program support for coaching and professional development initiatives.
• Maintain data accuracy in the association management system and generate reports.

Skills

Data analysis

Program management

Communication

Attention to detail

Stakeholder collaboration

Education

Bachelor's degree in relevant discipline

Tools

Microsoft Office Suite

Monday.com

Association management software

Job description

ICMA is seeking an Assistant Program Manager to support the Membership Benefits & Services and Professional Development teams. You will analyze data to identify prospective members, oversee the ICMA Coach Connect program, and help grow engagement across member and non-member communications.

The role involves monitoring data, creating reports, and collaborating with multiple teams. It is based at ICMA's headquarters in Washington, D.C., with three onsite days per week and flexibility for