Membership Growth Specialist

Fitness Connection; San Antonio (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Complimentary gym membership

Employee discounts on services and/or

Career growth opportunities

Job summary

Fitness Connection in San Antonio, TX is seeking a friendly Fitness Consultant who thrives on connecting with people and creating positive experiences. You’ll be the first point of contact for prospective members, guiding them through membership options and helping them see the value of our services.

In this fast-paced role, you’ll build relationships, generate leads, and drive membership growth while delivering exceptional service from the first interaction onward.

Qualifications

• High school diploma or GED preferred.
• Prior experience in sales, retail, hospitality, or customer service.
• Completion of Fitness Connection's EPIC Training Program within the designated timeframe.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Ability to stand, walk, and move throughout the club for extended periods.
• Ability to lift and move up to 50 pounds.

Responsibilities

• Guide future members through the membership selection process using Fitness Connection's proven sales process.
• Conduct engaging club tours that connect individual goals to membership and services solutions.
• Present memberships, personal training, and club services confidently and professionally.
• Generate leads through referrals, networking, outreach activities, and community engagement.
• Conduct prospecting and follow-up activities with consistency and professionalism.
• Maintain an active pipeline of future members and scheduled appointments.
• Execute front desk responsibilities, member check-ins, and telephone inquiries.
• Follow company policies and procedures, including operational and safety requirements.

Skills

Sales experience

Customer service

Communication skills

Relationship building

Closing skills

Goal-driven

Education

High school diploma

Tools

CRM software

Club management tools

Job description

Fitness Connection in San Antonio, TX is seeking a friendly Fitness Consultant who thrives on connecting with people and creating positive experiences. You’ll be the first point of contact for prospective members, guiding them through membership options and helping them see the value of our services.

In this fast-paced role, you’ll build relationships, generate leads, and drive membership growth while delivering exceptional service from the first interaction onward.