Membership Growth Specialist

BJ's Wholesale Club, Inc.; Lansing (MI); On-site; USD 19,000 - 27,000; Full time

Job summary

BJ’s Wholesale Club in Lansing, MI is seeking a motivated team member for customer service and membership sales. You will assist members, answer questions, process purchases, and support club programs to ensure a positive and efficient member experience.

We offer weekly pay, comprehensive benefits, and opportunities for growth. The role emphasizes accuracy, friendliness, and collaboration to maintain high club standards and member satisfaction.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.

Responsibilities

• Promotes BJ’s membership options and signs up potential members with energy and enthusiasm.
• Responds to member questions, resolves issues, and processes exchanges or returns.
• Supports BOPIC orders and assists with pickup and other club services.

Skills

Customer service

Sales experience

Basic math

Tools

POS system

Job description

BJ’s Wholesale Club in Lansing, MI is seeking a motivated team member for customer service and membership sales. You will assist members, answer questions, process purchases, and support club programs to ensure a positive and efficient member experience.

We offer weekly pay, comprehensive benefits, and opportunities for growth. The role emphasizes accuracy, friendliness, and collaboration to maintain high club standards and member satisfaction.