Membership Growth Specialist

BJ's Wholesale Club, Inc.; Madison Heights (MI); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Weekly pay

Free membership

Paid time off

Health benefits

401(k) match

Employee stock purchase plan

Job summary

BJ’s Wholesale Club, Inc. in Michigan is seeking a frontline member service and sales associate to promote membership, assist with purchases and ensure a positive member experience. You will help drive sign-ups, handle returns, and provide fast, friendly service in a dynamic retail environment.

Join a team that values planning, efficiency and teamwork. Benefits include weekly pay, health plans, PTO, and 401(k) options, with opportunities for growth within the club.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick‑ups.

Skills

Customer service

Sales

Tools

POS system

Job description

BJ’s Wholesale Club, Inc. in Michigan is seeking a frontline member service and sales associate to promote membership, assist with purchases and ensure a positive member experience. You will help drive sign-ups, handle returns, and provide fast, friendly service in a dynamic retail environment.

Join a team that values planning, efficiency and teamwork. Benefits include weekly pay, health plans, PTO, and 401(k) options, with opportunities for growth within the club.