Membership Growth Specialist

BJ's Wholesale Club, Inc.; Stratford (CT); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ’s Memberships

Paid Time Off

Health Benefits

401(k)

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is seeking a Membership Sales role in a retail club environment. You will drive new member sign-ups, explain membership options, and deliver exceptional service at the member contact points.

Expect to promote benefits, resolve member inquiries, and support club policies while maintaining a positive and fast-paced team atmosphere. This position requires reliable attendance and a proactive approach to customer care.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, and general questions.
• Resolves Member concerns in a courteous and timely manner.

Skills

Customer service

Sales experience

Goal-oriented

Basic math

Computer skills

Job description

BJ’s Wholesale Club is seeking a Membership Sales role in a retail club environment. You will drive new member sign-ups, explain membership options, and deliver exceptional service at the member contact points.

Expect to promote benefits, resolve member inquiries, and support club policies while maintaining a positive and fast-paced team atmosphere. This position requires reliable attendance and a proactive approach to customer care.