Membership Growth Specialist

BJ's Wholesale Club, Inc.; Bridgeville (Allegheny County); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free memberships

Paid time off

Health benefits

401(k)

Employee stock purchase plan

Job summary

BJ’s Wholesale Club, Inc. is seeking a front-line team member to help grow memberships and deliver outstanding customer service. You will promote BJ’s membership options, process inquiries, and support members with purchases, exchanges, and returns to ensure a positive club experience.

The role emphasizes fast, friendly service, teamwork, and adherence to club standards while supporting member programs and promotions across departments.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Skills

Customer service

Sales experience

Basic math

Computer proficiency

Job description

BJ’s Wholesale Club, Inc. is seeking a front-line team member to help grow memberships and deliver outstanding customer service. You will promote BJ’s membership options, process inquiries, and support members with purchases, exchanges, and returns to ensure a positive club experience.

The role emphasizes fast, friendly service, teamwork, and adherence to club standards while supporting member programs and promotions across departments.