Membership Sales & Service Associate

BJ's Wholesale Club; Millsboro (DE); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ's Membership

Paid Time Off

Health Benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ's Wholesale Club is seeking team members to execute membership sales, renewals, upgrades and related customer service across our clubs. You will manage member inquiries, assist with purchases and build strong member relationships to support retention and acquisition goals.

We offer weekly pay, comprehensive benefits, and opportunities for growth. Join a team dedicated to helping families save on what matters most while delivering a high-energy, member-focused experience.

Qualifications

• Prior front line/customer service experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred; computer proficiency preferred.

Responsibilities

• Promotes the BJ's value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ's membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Job description

BJ's Wholesale Club is seeking team members to execute membership sales, renewals, upgrades and related customer service across our clubs. You will manage member inquiries, assist with purchases and build strong member relationships to support retention and acquisition goals.

We offer weekly pay, comprehensive benefits, and opportunities for growth. Join a team dedicated to helping families save on what matters most while delivering a high-energy, member-focused experience.