Membership Growth Specialist

BJ's Wholesale Club, Inc.; Town of Ithaca (NY); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ’s Memberships

Generous Paid Time Off

Health Benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Ithaca, NY is seeking a frontline sales and member services associate. You’ll engage with members, promote memberships and programs, process transactions, and assist with returns, exchanges, and pickup requests.

You’ll be part of a fast-paced team delivering friendly, efficient service. This role offers weekly pay, benefits, and opportunities for growth at a leading membership club.

Qualifications

• Experience in frontline customer service or sales is preferred.
• Basic math skills are preferred.
• Computer proficiency is preferred.

Responsibilities

• Promotes BJ’s value programs and membership sales.
• Sells memberships and Co‑Brand credit card with high energy and determination.
• Delivers superior customer service to Members (in person and via inquiries).
• Handles returns, exchanges, pick‑ups, and related customer service tasks.
• Maintains knowledge of membership options and policies to assist members.

Skills

Customer service

Sales experience

Basic math

Computer proficiency

Job description

BJ’s Wholesale Club in Ithaca, NY is seeking a frontline sales and member services associate. You’ll engage with members, promote memberships and programs, process transactions, and assist with returns, exchanges, and pickup requests.

You’ll be part of a fast-paced team delivering friendly, efficient service. This role offers weekly pay, benefits, and opportunities for growth at a leading membership club.