Membership Growth & Experience Director

Blythefield Country Club; Grand Rapids (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

A premier country club in the Grand Rapids Metropolitan Area is seeking a full-time Membership Director. The ideal candidate will have substantial experience in membership development and sales, exceptional communication and customer service skills, and the ability to manage membership activities. Responsibilities include overseeing membership initiatives, coordinating outreach, and improving member experiences. A Bachelor's degree in a relevant field is a plus. This is an on-site role that offers a collaborative environment.

Qualifications

• Strong experience in Membership Development and Sales to effectively grow and maintain the member base.
• Excellent Communication and Customer Service skills to build positive relationships with members and guests.
• Proficiency in Budgeting to manage membership-related financial responsibilities.
• Ability to thrive in a collaborative environment and a passion for building connections.
• Previous experience in the private club sector or hospitality industry is advantageous.

Responsibilities

• Oversee membership development initiatives and coordinate outreach efforts.
• Build relationships with current and prospective members.
• Implement strategies to grow and retain membership.
• Manage budgets related to membership activities.
• Deliver exceptional service to elevate the member experience.

Skills

Membership Development

Sales

Communication

Customer Service

Budgeting

Organizational Skills

Time Management

Education

Bachelor's degree in Business, Marketing, Hospitality, or related field

Job description

A premier country club in the Grand Rapids Metropolitan Area is seeking a full-time Membership Director. The ideal candidate will have substantial experience in membership development and sales, exceptional communication and customer service skills, and the ability to manage membership activities. Responsibilities include overseeing membership initiatives, coordinating outreach, and improving member experiences. A Bachelor's degree in a relevant field is a plus. This is an on-site role that offers a collaborative environment.