Membership Experience & Growth Director

YMCA of South Hampton Roads; Virginia (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

A community-focused nonprofit organization is seeking a Senior Membership Experience Director to lead the Center Membership and Family Experience teams. This role involves enhancing membership revenue, providing operational leadership for family programs, and ensuring high-quality service to members. The ideal candidate should have strong leadership skills and a background in program development and customer service, with at least two years in a supervisory role. Join us to make a meaningful impact in our community.

Qualifications

• Minimum two years of experience as a supervisor of membership and/or child care programs.
• Demonstrated strong management and development skills.
• Minimum of 21 years of age.

Responsibilities

• Supervises Membership Experience Leaders and Family Experience teams.
• Responsible for membership revenue and sales.
• Plans engaging programming for youth and family programs.

Skills

Leadership

Customer service

Sales strategy

Program development

Education

Degree in Business or Early Childhood Education

Job description

A community-focused nonprofit organization is seeking a Senior Membership Experience Director to lead the Center Membership and Family Experience teams. This role involves enhancing membership revenue, providing operational leadership for family programs, and ensuring high-quality service to members. The ideal candidate should have strong leadership skills and a background in program development and customer service, with at least two years in a supervisory role. Join us to make a meaningful impact in our community.