Director of Membership & Marketing

Club Managers Association of America; Annapolis (MD); On-site; USD 90,000 - 109,999; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Flexible work schedule

Tuition reimbursement

Paid time off

Job summary

The Club Managers Association of America is seeking a Director of Membership to lead membership growth and marketing strategies. The role involves analyzing data, managing member engagement and satisfaction, and ensuring operational effectiveness. Candidates should have at least 5 years of experience in membership or hospitality, strong communication skills, and proficiency in Microsoft Office and CRM systems. The position offers a salary range from $90,000 to $109,999, along with comprehensive benefits including health insurance and 401(k) matching.

Qualifications

• Minimum of 5 years of experience in membership, hospitality, or a related field.
• Ability to analyze data and translate insights into actionable strategies.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office and CRM systems.

Responsibilities

• Provide strategic leadership for membership and marketing functions.
• Ensure alignment with the Club’s mission and membership composition.
• Drive operational effectiveness and oversee budgets.
• Collaboration with internal teams for marketing initiatives.

Skills

Membership experience

Analytical skills

Communication

CRM proficiency

Leadership

Confidentiality

Organization

Decision-making

Member-focused mindset

Tools

Microsoft Office Suite

CRM systems

Adobe Suite

Canva

Job description

The Club Managers Association of America is seeking a Director of Membership to lead membership growth and marketing strategies. The role involves analyzing data, managing member engagement and satisfaction, and ensuring operational effectiveness. Candidates should have at least 5 years of experience in membership or hospitality, strong communication skills, and proficiency in Microsoft Office and CRM systems. The position offers a salary range from $90,000 to $109,999, along with comprehensive benefits including health insurance and 401(k) matching.