Membership Growth & Client Care Lead — Uncapped Commission

b•long Modern Pilates; Del Mar (CA); On-site; USD 45,000 - 90,000; Full time

Job summary

b long is seeking a sales-minded studio leader in Del Mar who will own every new member journey—from lead to signup to ongoing engagement. This role drives membership sales, intro conversions, retention outreach, and the in-studio presence that makes people return, serving as the first and most consistent voice a prospective or current member hears from us.

You will own the full sales process: respond to each lead within 2 business hours, run intros, secure the decision, and follow up until you

Qualifications

• 2+ years of direct, quota-carrying sales experience.
• Track record of hitting monthly sales targets.
• Ability to close and follow up until a decision is reached.

Responsibilities

• Own the full sales process from lead to signup.
• Convert first-time visitors into members.
• Check in with new members and re-engage at-risk members within 24 hours.
• Maintain a visible, name-knowing presence in the studio during peak hours.
• Own all client communication—phone, text, and inbox.

Skills

Sales experience

Quota carrying

Closing deals

Retention outreach

In-studio presence

Job description

b long is seeking a sales-minded studio leader in Del Mar who will own every new member journey—from lead to signup to ongoing engagement. This role drives membership sales, intro conversions, retention outreach, and the in-studio presence that makes people return, serving as the first and most consistent voice a prospective or current member hears from us.

You will own the full sales process: respond to each lead within 2 business hours, run intros, secure the decision, and follow up until you