Membership Growth Specialist — Wellness Studio (Flexible Schedule)

Momentic Studios; New York (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Flexible Work Schedule

Free Drop-In Sessions

Career Growth Opportunities Within The

Comprehensive Benefits Plan (Medical,

Job summary

Momentic Studios in New York is seeking a Sales Associate to deliver an outstanding sales and service experience. You will guide guests through memberships and retail offerings, enroll new members, and support retention initiatives to boost studio profitability.

The role emphasizes relationship-based selling, active listening, and product knowledge. You will promote campaigns, manage leads, and maintain a welcoming studio environment while collaborating with the Studio Manager.

Qualifications

• High school diploma or GED required.
• AED/First Aid/CPR certification required.
• 1+ years of experience in sales or customer service with relationship-based selling.
• Reliable mobility to travel to studio location.

Responsibilities

• Engage with potential members to understand fitness goals and introduce STRONG's offerings.
• Conduct studio tours, highlighting facilities, services, and amenities tailored to needs.
• Clearly communicate membership options and benefits.
• Enroll new members using established sales techniques and protocols.
• Onboard new members and assist with retention activities to drive profitability.
• Schedule appointments and follow up on leads and potential opportunities.
• Promote marketing campaigns and special offers to leads and existing members.
• Manage leads using company software and perform daily outreach to maximize conversion.
• Collaborate with the Studio Manager to ensure a member-centric experience.
• Provide a friendly check-in process and address member inquiries with professionalism.
• Build strong relationships with members and be a resource for questions.
• Maintain a clean, welcoming studio environment.

Skills

Active Listening

Relationship Building

Product Expertise

Persuasion

Integrity

Dependability

Enthusiastic & Performance-Driven

Adaptability & Resilience

Education

High school diploma or GED

AED/First Aid/CPR certification

Job description

Momentic Studios in New York is seeking a Sales Associate to deliver an outstanding sales and service experience. You will guide guests through memberships and retail offerings, enroll new members, and support retention initiatives to boost studio profitability.

The role emphasizes relationship-based selling, active listening, and product knowledge. You will promote campaigns, manage leads, and maintain a welcoming studio environment while collaborating with the Studio Manager.