Membership Growth Advocate

BJ's Wholesale Club; Elsmere (DE); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Free Memberships

Paid Time Off

Health Benefits

401(k) Plan

Employee Stock Purchase

Job summary

BJ’s Wholesale Club in Delaware seeks a motivated Membership Sales Associate to drive acquisition and member loyalty. You’ll promote BJ’s memberships, resolve questions, and deliver fast, friendly service at the club.

This role emphasizes achieving sales goals, handling member inquiries, processing purchases and exchanges, and supporting club operations while upholding gold standards.

Qualifications

• Front-line customer service or sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination
• Drives toward goal achievement, defined by business established benchmarks and results
• Exhibits clear understanding of all BJ’s Membership options, and Co-Brand credit card.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Skills

Customer service

Sales

Goal oriented

Basic math

Computer literacy

Job description

BJ’s Wholesale Club in Delaware seeks a motivated Membership Sales Associate to drive acquisition and member loyalty. You’ll promote BJ’s memberships, resolve questions, and deliver fast, friendly service at the club.

This role emphasizes achieving sales goals, handling member inquiries, processing purchases and exchanges, and supporting club operations while upholding gold standards.