Membership Growth Specialist

BJ's Wholesale Club, Inc.; New York (NY); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ’s Memberships

Generous Paid Time Off

Health Benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is seeking a frontline Associate focused on membership sales and member services in the United States. You’ll execute acquisition, renewals, cross-sell loyalty programs, and handle returns or exchanges while delivering exceptional member service.

Join a team that emphasizes speed, accuracy, and a positive, inclusive environment. You’ll contribute to a fast-paced club with strong policy adherence and a customer-first mindset.

Qualifications

• Prior front-line customer service or sales experience preferred.
• Results-driven with proven success in goal achievement.
• Basic math skills preferred; computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs per company policies.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Delivers superior customer service to Members by serving as a first line point-of-contact for membership and general inquiries.
• Follows policies, ensures compliance, and maintains a safe, positive environment for members and staff.

Skills

Customer service

Sales experience

Math skills

Computer proficiency

Job description

BJ’s Wholesale Club is seeking a frontline Associate focused on membership sales and member services in the United States. You’ll execute acquisition, renewals, cross-sell loyalty programs, and handle returns or exchanges while delivering exceptional member service.

Join a team that emphasizes speed, accuracy, and a positive, inclusive environment. You’ll contribute to a fast-paced club with strong policy adherence and a customer-first mindset.