Membership & Front Desk Coordinator

Boys & Girls Clubs of the Coastal Plain; Havelock (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Boys & Girls Clubs of the Coastal Plain is seeking a dedicated receptionist to handle membership data, greet members and visitors, and provide clerical support. The role includes answering phones, processing fees, and maintaining accurate records.

The position emphasizes friendly customer service, attention to detail, and the ability to multi-task in a fast-paced club environment. Prior office experience and proficiency with Microsoft Office are preferred.

Qualifications

• Knowledge of office practices and customer service.
• Experience using office equipment and Microsoft Office software.
• Strong organizational and communication skills; ability to multi-task.

Responsibilities

• Maintains accurate membership records and files, processes fees and cards.
• Greets and directs club members and visitors; answers questions and provides information.
• Answers phones, directs calls, and forwards messages as needed.
• Monitors sign-in, and supports clerical tasks and mail handling.

Skills

Office experience

Customer service

Microsoft Office

Multi-tasking

Education

High School diploma or GED

Job description

Boys & Girls Clubs of the Coastal Plain is seeking a dedicated receptionist to handle membership data, greet members and visitors, and provide clerical support. The role includes answering phones, processing fees, and maintaining accurate records.

The position emphasizes friendly customer service, attention to detail, and the ability to multi-task in a fast-paced club environment. Prior office experience and proficiency with Microsoft Office are preferred.