Membership & Front Desk Specialist

Boys & Girls Clubs of the Coastal Plain; Havelock (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Boys & Girls Clubs of the Coastal Plain is seeking an organized receptionist/membership clerk to maintain member records, greet visitors, handle inquiries, and support program staff. This on-site role emphasizes accuracy, confidentiality, and friendly service to families and members.

You will process memberships, collect fees, issue cards, and maintain attendance and reports while collaborating with staff to ensure smooth club operations.

Qualifications

• High school diploma or GED required.
• Experience with office equipment and customer service.
• Proficient in Microsoft Office software.
• Strong organizational and communication skills; team oriented.

Responsibilities

• Maintain accurate member data and ensure applications are complete.
• Greet visitors, answer calls, and provide information.
• Collect fees, issue memberships and cards, and track attendance.
• Prepare reports and keep files organized and up to date.
• Support staff and participate in club operations as needed.

Skills

Organizational skills

Communication skills

Team player

Detail oriented

Customer service

Education

High School diploma

Tools

Microsoft Office

Job description

Boys & Girls Clubs of the Coastal Plain is seeking an organized receptionist/membership clerk to maintain member records, greet visitors, handle inquiries, and support program staff. This on-site role emphasizes accuracy, confidentiality, and friendly service to families and members.

You will process memberships, collect fees, issue cards, and maintain attendance and reports while collaborating with staff to ensure smooth club operations.