Membership & Welcome Desk Specialist

Boys-; Florida; On-site; USD 35,000 - 36,000; Full time

Job summary

Boys & Girls Club of Broward County is seeking a Membership Clerk in Florida. The role focuses on membership processing, record keeping, and supervising entry for authorized individuals. You will greet visitors, answer calls, and support club activities.

Responsibilities include maintaining membership records with KidTrax software, collecting dues, issuing cards, and upholding safety policies. The position requires high energy, strong interpersonal skills, and the ability to work in a busy

Qualifications

• Walking–throughout workday, required to monitor members as they participate.
• Talking – required to express or exchange ideas by means of the spoken word.
• Hearing – frequently required to work in a moderately loud environment.
• Sight – position requires both close and distance visual acuity for computer work and monitoring members
• Standing – required to stand for sustained periods of time.
• Sitting – occasionally required to sit for extended periods of time.
• Bending – occasionally required to bend (picking items up off of the floor, assisting in set-up and break down tables).
• Use of hands/fingers – occasionally required to type for extended periods of time (answering emails, writing reports, creating program documents, etc.).
• Lifting – occasionally required to lift/move items up to 20 pounds.
• Worker will be subject to both inside and outside environmental conditions.

Responsibilities

• Reception and Registration of Memberships including collecting dues and issuing Membership Cards.
• Maintain Safe Passage policy without exception.
• Learn and use KidTrax or other software for maintenance of current Membership Records of all members; maintenance of Membership Statistics and recording daily
• Introduce New Members and encourage them to participate in Club Activities and make all members feel welcome.
• Enforce Club rules and Policies to both Members and Guests.
• Assist in the conduct of Programs and Activities.
• Act as an information center for questions about the club.
• Answer the telephone, take messages, and provide a good public image for all who call.
• Greet all visitors to the Club and direct them to the proper person or area.
• Sell concession items.
• Participate in Staff Meetings and Conferences.
• Control entrance to the building both inside and outside.

Job description

Boys & Girls Club of Broward County is seeking a Membership Clerk in Florida. The role focuses on membership processing, record keeping, and supervising entry for authorized individuals. You will greet visitors, answer calls, and support club activities.

Responsibilities include maintaining membership records with KidTrax software, collecting dues, issuing cards, and upholding safety policies. The position requires high energy, strong interpersonal skills, and the ability to work in a busy