Front Desk & Data Entry Specialist

Boys and Girls Clubs of Greater Memphis; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Boys & Girls Clubs of Greater Memphis is seeking a friendly receptionist to be the first point of contact, greeting guests, handling phone calls, and coordinating front-desk activities. You will provide administrative and data support across the organization and assist BGCM staff with classroom and instructional tasks.

The role requires multitasking, strong communication, and the ability to handle emergencies calmly while maintaining a high quality of service.

Qualifications

• Proven work experience as a receptionist/front office representative or similar role.
• Proficiency in Microsoft Office Suite, data management.
• Hands-on experience with office equipment (fax machines, printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management with prioritization.
• Customer service attitude.
• High school diploma; Office Management certification a plus.

Responsibilities

• Greet and welcome guests and direct visitors to the appropriate person.
• Answer, screen, and forward incoming phone calls.
• Maintain tidy reception area with stationery and materials.
• Provide basic information in-person and via phone/email.
• Support data, analytics, and reporting for BGCM club members.
• Assist BGCM staff with classroom and instructional management.

Skills

Receptionist experience

MS Office

Office equipment

Professional demeanour

Written & verbal communication

Resourceful

Organizational skills

Multitasking

Customer service

High school diploma

Education

High school diploma

Office Management certification

Tools

Microsoft Office Suite

Fax machines & printers

Job description

Boys & Girls Clubs of Greater Memphis is seeking a friendly receptionist to be the first point of contact, greeting guests, handling phone calls, and coordinating front-desk activities. You will provide administrative and data support across the organization and assist BGCM staff with classroom and instructional tasks.

The role requires multitasking, strong communication, and the ability to handle emergencies calmly while maintaining a high quality of service.