Youth Club Membership & Front Desk Coordinator

Boys-; Wilmington (DE); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Part-time benefits (ACA guidelines)

Paid Time Off

Vision & Dental

Tickets at Work – Event Discounts

Employee Assistance Program

Job summary

Boys & Girls Clubs of Delaware is seeking a part-time Membership Coordinator to manage front-desk operations, registrations, and member communications at the assigned Club. You will ensure accurate records, process dues, and support positive youth programming in a safe environment.

Responsibilities include welcoming members, coordinating with staff, handling inquiries, and maintaining files while complying with state regulations.

Qualifications

• High School diploma or equivalency.
• Demonstrated PC application proficiency (Word, Excel, Outlook).
• Six (6) months experience managing and tracking various kinds of data.
• First Aid/CPR certification preferred.
• Must be able to pass FBI clearance, State of Delaware criminal history background checks, and registries per DelaCare regulations.
• Strong customer service and organizational skills.
• Interact with a range of people in an open, friendly, customer-oriented manner.

Responsibilities

• Interpret and articulate the Boys & Girls Club philosophy, objectives, standards and program to members, parents and the public.
• Ensure compliance with current state licensing requirements for school-age centers and address non-compliance as needed.
• Recommend requisition of supplies.
• Receive and register new members including receipts of dues and fees.
• Issue membership cards to members and guest cards to visitors.
• Control access to program areas; ensure visitors sign in.
• Talk with members to discover interests and promote participation in Club activities.
• Maintain accurate membership and attendance records and related payment records.

Skills

Customer service

Data entry

PC proficiency

Phone etiquette

Education

High School diploma or equivalency

First Aid/CPR certification preferred

Job description

Boys & Girls Clubs of Delaware is seeking a part-time Membership Coordinator to manage front-desk operations, registrations, and member communications at the assigned Club. You will ensure accurate records, process dues, and support positive youth programming in a safe environment.

Responsibilities include welcoming members, coordinating with staff, handling inquiries, and maintaining files while complying with state regulations.