Front Desk & Membership Services Coordinator

Boys & Girls Clubs of Acadiana; Abbeville (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Boys & Girls Clubs of Acadiana is seeking a Member and Parent Coordinator to manage front desk operations, enroll members, track attendance, process fees and provide information to parents and community.

You will support Club programs, coordinate with staff on member data in the My Club Hub system, and assist with reporting, communications, and safety procedures to ensure a welcoming, well-run clubhouse.

Qualifications

• High School Diploma or equivalent.
• Two years' related experience with youth/family-oriented agencies.
• Strong interpersonal and organizational skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office and database management.
• Willingness to learn My Club Hub.

Responsibilities

• Manage front desk operations and member enrollment.
• Greet members and assist with attendance and fees.
• Maintain member data and reports in My Club Hub.
• Communicate with members, parents, and staff regularly.
• Support Club Director with cash reconciliation and reports.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Database management

Job description

Boys & Girls Clubs of Acadiana is seeking a Member and Parent Coordinator to manage front desk operations, enroll members, track attendance, process fees and provide information to parents and community.

You will support Club programs, coordinate with staff on member data in the My Club Hub system, and assist with reporting, communications, and safety procedures to ensure a welcoming, well-run clubhouse.