Front Desk & Member Experience Coordinator

Boys-

Milford (DE)

On-site

USD 17,000 - 22,000

Part time

6 days ago

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Benefits offered by this job

Paid Time Off

Tickets at Work – Entertainment Events

Employee Assistance Program

Job summary

Boys & Girls Clubs of Delaware is seeking a part-time Membership Coordinator to manage registration, records, and front-desk communications at the assigned club. You will ensure accurate membership and attendance data, issue cards, and assist with reports for the Program Director.

The role requires a High School diploma or equivalency, proficiency with Word/Excel/Outlook, and strong customer service skills.

Qualifications

High School diploma or equivalency required.
Demonstrated PC application proficiency (Word, Excel, Outlook).
Six (6) months experience managing and tracking various kinds of data.
First Aid/CPR certification preferred.
Must be able to pass background checks per regulations.
Strong customer service and organizational skills.

Responsibilities

Interpret and articulate the Boys & Girls Club philosophy, objectives, standards, and program to members, parents, and the public.
Comply with state licensing requirements for school-age centers; address non-compliance issues as needed.
Receive and register new members, including dues/fees; issue membership cards.
Control access to program areas; ensure visitors sign in.
Maintain accurate membership and attendance records; prepare reports to Program Director.
Answer telephone and relay messages to staff; prepare letters, forms, and reports as needed.
Assist with activities as directed by the Program Director.
Adhere to financial management policies and procedures.