Member Success Specialist - Hybrid (Charleston)

TEKsystems; Charleston (SC); Hybrid; USD 48.000 - 58.000; Vollzeit

Benefits dieser Stelle

401(k) match

Tuition reimbursement

Student loan assistance

Healthcare coverage

Paid parental leave

Zusammenfassung

TEKsystems is seeking a Member Support Specialist for a hybrid role in Charleston, SC. You will be the trusted member contact, delivering outstanding service, resolving questions, and documenting interactions across systems to ensure accurate records and positive relationships.

The role offers structured onboarding, ongoing training, and clear advancement paths within a supportive environment with benefits including 401(k) match and tuition assistance.

Qualifikationen

• Customer-facing experience preferred.
• Strong communication and problem-solving abilities.
• Coachable, professional, and growth‑oriented.

Aufgaben

• Serve as a trusted point of contact for members.
• Deliver outstanding customer service and support.
• Problem-solve and resolve questions with empathy and professionalism.
• Navigate multiple systems while documenting interactions accurately.
• Create positive experiences that build long-term customer relationships.

Kenntnisse

Customer service

Communication

Problem solving

Jobbeschreibung

TEKsystems is seeking a Member Support Specialist for a hybrid role in Charleston, SC. You will be the trusted member contact, delivering outstanding service, resolving questions, and documenting interactions across systems to ensure accurate records and positive relationships.

The role offers structured onboarding, ongoing training, and clear advancement paths within a supportive environment with benefits including 401(k) match and tuition assistance.