Member Services & Welcome Specialist

Woodside Communities; Aiken (SC); On-site; USD 16,531 - 22,041; Part time

Job summary

Village Fitness is seeking a friendly, upbeat Member Services Rep to greet service members and manage front desk duties at the Village Fitness location. The role requires superior multitasking, knowledge of programs and memberships, and the ability to process payments efficiently.

The position is part-time with flexible days and hours, and the rep should consistently deliver excellent customer service and maintain a welcoming lobby for all visitors.

Qualifications

• Excellent customer service and membership relations skills.
• Must be self-motivated, organized and flexible.
• Part-time position with flexible days and hours.

Responsibilities

• Greet members professionally and warmly.
• Maintain front desk, keep it clean and organized.
• Handle check-ins, payments, and merchandise/food orders.
• Respond to member inquiries within 3 seconds and provide information on programs.
• Promote profit centers and daily promotions.
• Assist with appointment confirmations and visitor registration.

Skills

Customer service

Front desk proficiency

Multitasking

Phone skills

Cash handling

Tools

Cash register

Membership software

CRM

Job description

Village Fitness is seeking a friendly, upbeat Member Services Rep to greet service members and manage front desk duties at the Village Fitness location. The role requires superior multitasking, knowledge of programs and memberships, and the ability to process payments efficiently.

The position is part-time with flexible days and hours, and the rep should consistently deliver excellent customer service and maintain a welcoming lobby for all visitors.