Member Experience & Front Desk Specialist

Kids for the Future; Aiken (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

Village Fitness is seeking a Part-time Member Services Rep to be the welcoming face of the gym in Aiken, SC. You will greet service members, manage the front desk, and handle check-ins with a professional, upbeat attitude.

The role requires multitasking, strong customer service, and knowledge of memberships and programs. Responsibilities include answering calls, assisting with appointments, and maintaining lobby cleanliness.

Qualifications

• Excellent customer service and membership relations skills and temperament.
• Self-motivated, goal oriented, creative, organized, enthusiastic and flexible.
• Part-time position with flexible days and hours.

Responsibilities

• Greet members in a professional, upbeat manner and assist with requests.
• Maintain front desk, keep it clean and well-stocked, and ensure quick check-ins.
• Answer phones professionally and respond to member inquiries within 3 seconds.
• Manage visitor sign-in and notify management of prospects or renewals.
• Assist with appointment confirmations and support membership sales.
• Know programs, memberships, promotions, and daily offerings.

Skills

Customer service

Flexibility

Multitasking

Guest greeting

Front desk operations

Job description

Village Fitness is seeking a Part-time Member Services Rep to be the welcoming face of the gym in Aiken, SC. You will greet service members, manage the front desk, and handle check-ins with a professional, upbeat attitude.

The role requires multitasking, strong customer service, and knowledge of memberships and programs. Responsibilities include answering calls, assisting with appointments, and maintaining lobby cleanliness.