Member Services Team Lead

Sam's Club; Ankeny (IA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Live Better U education benefit

Job summary

Sam's Club in Ankeny, IA is seeking a front-end associate to assist with supervision of associates and deliver excellent member service. You will guide tasks, train staff, and help members with purchases while promoting memberships, benefits, and services.

The role emphasizes operating front-end equipment, cash handling, and delivering a positive shopping experience. It includes bonus opportunities and the health, retirement, and PTO benefits offered by Sam's Club.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register).
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates and directing daily tasks.
• Provide member service and assist customers with purchases and decisions.
• Process memberships, upgrades and credit accounts, and handle transactions as needed.
• Maintain store cleanliness, organize merchandise, and support store operations.

Skills

Retail experience

Customer service experience

Job description

Sam's Club in Ankeny, IA is seeking a front-end associate to assist with supervision of associates and deliver excellent member service. You will guide tasks, train staff, and help members with purchases while promoting memberships, benefits, and services.

The role emphasizes operating front-end equipment, cash handling, and delivering a positive shopping experience. It includes bonus opportunities and the health, retirement, and PTO benefits offered by Sam's Club.