Member Experience Specialist

Sam's Club; Ankeny (IA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Company-paid life insurance

Job summary

Sam's Club in Ankeny, IA is hiring a Front End Associate to deliver member service and operate checkout areas. You will process purchases and assist customers with payments, returns, and exchanges, while promoting Sam's Club products and services.

Responsibilities include guiding members on self-service tech, maintaining a safe shopping environment, and complying with company policies and safety standards. The role offers wages with potential bonuses and benefits.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register) and working with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains the checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to policies.
• Guides members on self-service technology.
• Maintains a safe shopping environment and observes safety procedures.

Skills

Retail experience

Front end equipment

Job description

Sam's Club in Ankeny, IA is hiring a Front End Associate to deliver member service and operate checkout areas. You will process purchases and assist customers with payments, returns, and exchanges, while promoting Sam's Club products and services.

Responsibilities include guiding members on self-service tech, maintaining a safe shopping environment, and complying with company policies and safety standards. The role offers wages with potential bonuses and benefits.