Front-End Team Lead, Member Services

Sam's West, Inc.; Ankeny (IA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off

Job summary

Walmart's Sam's Club in Ankeny, IA is seeking a Supervisory Associate to assist management with supervising associates and ensuring member satisfaction according to company guidelines.

You will train associates, communicate goals and feedback, handle front-end operations, assist with memberships and purchases, and support scheduling, coaching, and performance evaluations while upholding Open Door Policy and company values.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates and assign duties to ensure efficient operation.
• Provide member service guidance, assist members with purchases and use of self-checkout.
• Support recruiting, scheduling, coaching and evaluations in alignment with Open Door Policy.

Skills

Customer service

Front-end equipment

Job description

Walmart's Sam's Club in Ankeny, IA is seeking a Supervisory Associate to assist management with supervising associates and ensuring member satisfaction according to company guidelines.

You will train associates, communicate goals and feedback, handle front-end operations, assist with memberships and purchases, and support scheduling, coaching, and performance evaluations while upholding Open Door Policy and company values.