Member Services Specialist – No Evenings or Weekends

Educational Employees Credit Union; Merced (CA); On-site; USD 40,000 - 62,000; Full time

Job summary

Educational Employees Credit Union seeks a branch teller to process teller transactions, handle cash and checks, and resolve member inquiries. The role emphasizes accurate record-keeping and cross-selling credit union products in a customer-focused environment.

The position is based in the Branch Operations department, with no evenings or weekends, and a competitive benefits package noted in the description.

Qualifications

• Previous cash handling and/or customer service experience.
• Desire to provide outstanding member service.
• Ability to cross-sell
• Self-motivated
• Good communication skills
• Dependable (arrive to work on time as scheduled)
• Spanish Speaking Preferred

Responsibilities

• Accurately process teller transactions (loan payments, transfer of funds, etc.)
• Thorough knowledge of negotiable instruments such as cash and checks
• Efficiently and accurately record information
• Research and resolve members’ concerns
• Cross-sell credit union products and services
• Efficiently utilize the software systems provided to perform member transactions

Skills

Cash handling

Customer service

Spanish speaking

Education

High school diploma

Tools

POS systems

Job description

Educational Employees Credit Union seeks a branch teller to process teller transactions, handle cash and checks, and resolve member inquiries. The role emphasizes accurate record-keeping and cross-selling credit union products in a customer-focused environment.

The position is based in the Branch Operations department, with no evenings or weekends, and a competitive benefits package noted in the description.