Member Service & Teller Specialist

Members Heritage Credit Union; Lexington (KY); On-site; USD 31,000 - 40,000; Full time

Job summary

Members Heritage Credit Union is seeking a friendly teller who communicates with members to provide account and service information and to process cash and checks accurately. You will maintain a cash drawer, handle deposits, loan payments, and daily mail in a timely, professional manner.

The role requires basic knowledge of credit union products, strong concentration, and adherence to OFAC, BSA/AML and Patriot Act policies, with a openness to participate in regular training and teamwork with the

Qualifications

• Requires general education, or equivalent experience, to understand and follow standard practices, carry out simple written and oral instructions, and to apply basic work routines.
• One (1) year prior on the job cash handling experience preferred.

Responsibilities

• Maintain cash drawer, receive/disburse cash and process checks following policies and procedures, paying close attention to cash counts and check endorsements.
• Post loan payments and daily mail; assist in night deposits and cash vault activities.
• Balance cash recyclers and assist as second person for daily ATM balancing; may open the vault as needed.
• Assist with filling cash orders, verify cash and coin shipments, and maintain accurate transaction records and end-of-day balances.
• Utilize product and service knowledge to assist members with safe deposit boxes, check orders, direct deposit forms, and basic eservice knowledge.
• Provide account and service information to members following policies; print counter checks and statements as needed; seek supervisor assistance for unusual situations.
• Actively ensure compliance with OFAC, BSA/AML, and Patriot Act through Training.
• May perform other related duties as assigned.

Skills

Cash handling

Concentration

Product knowledge

Education

General education or equivalent experience

1 year cash handling experience preferred

Job description

Members Heritage Credit Union is seeking a friendly teller who communicates with members to provide account and service information and to process cash and checks accurately. You will maintain a cash drawer, handle deposits, loan payments, and daily mail in a timely, professional manner.

The role requires basic knowledge of credit union products, strong concentration, and adherence to OFAC, BSA/AML and Patriot Act policies, with a openness to participate in regular training and teamwork with the