Financial Services Rep: Member Services & Cross-Sell

Educational Employees Credit Union; Fresno (CA); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

6% employer contribution to 401k

No evenings or weekends!

Job summary

Educational Employees Credit Union in Fresno is seeking a friendly teller to process transactions, handle cash accurately, and deliver outstanding member service. The role emphasizes cross-selling credit union products and resolving member concerns while maintaining accurate records.

No evenings or weekends. The ideal candidate will have cash handling or customer service experience, a desire to provide outstanding member service, strong communication skills, and dependable, self-motivated work

Qualifications

• Previous cash handling and/or customer service experience.
• Desire to provide outstanding member service.
• Ability to cross-sell.
• Self-motivated.
• Good communication skills.
• Dependable (arrive to work on time as scheduled).

Responsibilities

• Accurately process teller transactions (loan payments, transfer of funds, etc.)
• Thorough knowledge of negotiable instruments such as cash and checks
• Efficiently and accurately record information
• Research and resolve members’ concerns
• Cross-sell credit union products and services
• Efficiently utilize the software systems provided to perform member transactions

Skills

Cash handling

Customer service

Cross-selling

Communication

Dependable

Self-motivated

Job description

Educational Employees Credit Union in Fresno is seeking a friendly teller to process transactions, handle cash accurately, and deliver outstanding member service. The role emphasizes cross-selling credit union products and resolving member concerns while maintaining accurate records.

No evenings or weekends. The ideal candidate will have cash handling or customer service experience, a desire to provide outstanding member service, strong communication skills, and dependable, self-motivated work