Member Services Specialist: Growth & Impact

Bridge Credit Union; Eaton (OH); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401K with up to 5% match

Vacation and illness leave

Short-term and Long-term Disability

Life insurance

Job summary

Bridge Credit Union is hiring to join our team as a teller/member services representative. You will handle deposits, withdrawals, loan payments, money orders, and related transactions for members in person and by phone or electronically.

Successful candidates will balance daily totals, assist members with account inquiries, and promote Credit Union services, while maintaining a professional appearance and excellent customer service mindset.

Qualifications

• High school diploma or equivalent.
• Cash handling experience preferred.
• Good communication skills.
• Good math skills.
• Data entry skills.

Responsibilities

• Provide a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail.
• Balance each day's transactions and verify cash totals.
• Open and close accounts, renew certificates, and assist members with inquiries and problems.
• Cross-sell Credit Union services and assist other staff as required.
• Act as a daily vault teller when needed.

Skills

Cash handling

Communication skills

Math skills

Data entry

Education

High school diploma

Tools

Cash counting machines

Adding machine

Telephone

Job description

Bridge Credit Union is hiring to join our team as a teller/member services representative. You will handle deposits, withdrawals, loan payments, money orders, and related transactions for members in person and by phone or electronically.

Successful candidates will balance daily totals, assist members with account inquiries, and promote Credit Union services, while maintaining a professional appearance and excellent customer service mindset.