Branch Teller & Member Services Associate

State Employees' Credit Union; Knightdale (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

State Employees' Credit Union is seeking a likely teller/branch associate to greet members, handle new membership and account openings, and respond to inquiries across delivery channels. The role involves balancing cash drawers, vaults, and ATM operations, plus assisting with drive-thru duties and documentation in the Margo/Image systems.

The position requires strong communication, confidentiality, and mathematical ability, with a focus on accuracy and professional conduct in a fast-paced credit

Qualifications

• Self-control, self-confidence and good mathematical skills.
• Strong organization and communication skills.
• Positive attitude and neat appearance.

Responsibilities

• Handle establishment of new membership and open all accounts.
• Educate members on services and make recommendations.
• Process transactions and balance cash drawer daily.
• Balance vault, ATM, coin sorter; operate drive-thru as needed.
• Prepare cash deliveries weekly and assist with account problems.
• Grant advances on credit lines after consulting approving officer.
• Answer phone, file paperwork, scan documents.
• May train in other branch operations.
• Other duties as assigned.

Skills

Patience

Good communication

Professionalism

Confidentiality

Maturity

Self-control

Job description

State Employees' Credit Union is seeking a likely teller/branch associate to greet members, handle new membership and account openings, and respond to inquiries across delivery channels. The role involves balancing cash drawers, vaults, and ATM operations, plus assisting with drive-thru duties and documentation in the Margo/Image systems.

The position requires strong communication, confidentiality, and mathematical ability, with a focus on accuracy and professional conduct in a fast-paced credit