Member Services & Accounts Specialist

SCU Credit Union; Sharon (MA); On-site; USD 29,274 - 30,307; Full time

Job summary

SCU Credit Union is seeking a Member Specialist to assist members, handle teller transactions, deposits, loan payments, and account services under Branch Manager supervision.

The role requires strong communication, initiative, and the ability to follow directions, with responsibilities including evenings and Saturdays. Growth is tied to experience and performance within a community-focused credit union.

Qualifications

• Excellent communication and listening skills.
• Ability to take initiative and complete tasks.
• Understanding of banking products, rates, and procedures.

Responsibilities

• Handle teller transactions with accuracy.
• Maintain and secure cash drawer.
• Process deposits, withdrawals, checks, and loan payments.
• Issue bank checks and money orders as needed.
• Cross-sell products and services to members.
• Open new member accounts.
• Answer member inquiries and provide follow-up.
• Assist in training new staff.
• Maintain a neat, secure work area.

Skills

Active listening

Initiative

Follow directions

Communication skills

Attention to detail

Job description

SCU Credit Union is seeking a Member Specialist to assist members, handle teller transactions, deposits, loan payments, and account services under Branch Manager supervision.

The role requires strong communication, initiative, and the ability to follow directions, with responsibilities including evenings and Saturdays. Growth is tied to experience and performance within a community-focused credit union.