Member Services Specialist - Gym Front Desk

Crunch Fitness; Saint Peters (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free gym membership

Job summary

Crunch Fitness - Undefeated Tribe is seeking a friendly Member Services Representative to greet members, handle front desk duties, and drive membership sales. You will support promotions for tanning and group fitness, while delivering exceptional customer service.

The role emphasizes accurate check-ins, clean facilities, and a welcoming club environment. The ideal candidate thrives in a fast-paced gym setting, communicates clearly, and maintains high standards for member experience.

Qualifications

• Minimum 1 year of service-oriented experience preferred.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Ability to communicate clearly and professionally with members and staff.
• Physical ability to lift or move up to 50 lbs.

Responsibilities

• Greet members and guests with enthusiasm and a welcoming tone.
• Assist with membership, retail and tanning product sales.
• Promote membership privileges including tanning, group fitness and childcare.
• Check in all members and guests and resolve check-in issues per procedures.
• Answer phones professionally and communicate events and important updates.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or GED

Job description

Crunch Fitness - Undefeated Tribe is seeking a friendly Member Services Representative to greet members, handle front desk duties, and drive membership sales. You will support promotions for tanning and group fitness, while delivering exceptional customer service.

The role emphasizes accurate check-ins, clean facilities, and a welcoming club environment. The ideal candidate thrives in a fast-paced gym setting, communicates clearly, and maintains high standards for member experience.