Member Services Specialist — Growth & Positive Impact

Planet Fitness-United Fitness Partners; Birmingham (AL); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

PF Black Card membership

Job summary

Planet Fitness in Birmingham, AL is seeking a dedicated Member Services Representative. You will welcome members, assist them in achieving fitness goals, and help maintain a clean, inviting club environment.

Responsibilities include promoting Black Card amenities, supporting desk duties, and encouraging member engagement. Must be 18+, dependable, and able to lift up to 50 lbs. This role offers growth within a supportive, judgment-free culture.

Qualifications

• Must be at least 18 years old.
• Passion for helping others.
• Ability to stand, walk, bend, reach, and lift up to 50 lbs.
• On-time dependability and reliable attendance.

Responsibilities

• Provide members with an unprecedented experience and assist them with fitness goals.
• Create a welcoming, helpful environment at the welcome desk.
• Promote club amenities and services, including Black Card benefits.
• Assist with member check-in, tours, enrollment, and general club operations.
• Maintain a clean, organized club space and friendly atmosphere.

Skills

Passion for helping others

Dependable

Stamina for physical tasks

Education

HS diploma or GED

Job description

Planet Fitness in Birmingham, AL is seeking a dedicated Member Services Representative. You will welcome members, assist them in achieving fitness goals, and help maintain a clean, inviting club environment.

Responsibilities include promoting Black Card amenities, supporting desk duties, and encouraging member engagement. Must be 18+, dependable, and able to lift up to 50 lbs. This role offers growth within a supportive, judgment-free culture.