Overnight Front Desk & Member Experience Pro

Planet Fitness; Birmingham (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free membership

Health insurance

Advancement opportunities

Dollars for Scholars

Team support program

Job summary

Planet Fitness in Birmingham, AL is seeking a Customer Service Representative to drive new member sales and deliver an exceptional member experience. You will engage with members, guests, and prospective members and support club operations with a friendly, professional attitude.

Responsibilities include greeting members, answering calls, facilitating tours, processing check-ins and memberships, and addressing questions or concerns to ensure a positive visit.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members to create a positive experience.
• Perform front desk tasks including answering calls, tours, check-ins, sign-ups, cancellations, and updating member accounts.

Skills

Honesty

Customer service

Computer basics

Job description

Planet Fitness in Birmingham, AL is seeking a Customer Service Representative to drive new member sales and deliver an exceptional member experience. You will engage with members, guests, and prospective members and support club operations with a friendly, professional attitude.

Responsibilities include greeting members, answering calls, facilitating tours, processing check-ins and memberships, and addressing questions or concerns to ensure a positive visit.