Member Experience Associate — Free Black Card Included

PINNACLE FIT CLUBS, LLC - Planet Fitness; Mobile (AL); On-site; USD 12,000 - 17,000; Part time

Benefits offered by this job

Medical insurance (comprehensive for

Dental & Vision Insurance

Life insurance

Disability insurance

401(k)

Paid Time Off

Shift differential $0.50/hour

Free Black Card Membership

Job summary

Planet Fitness is hiring a Part-time Member Services Representative in Mobile, AL. You’ll be the welcoming first impression, greet members and guests, answer questions, conduct tours, and promote memberships while keeping the club clean and safe.

Hours include AM/PM or overnight shifts. You’ll handle front desk tasks, process transactions, and support a Judgement Free Zone culture with friendly, proactive service.

Responsibilities

• Greet members and guests with enthusiasm and professionalism.
• Explain membership options and promote Black Card memberships.
• Maintain front desk operations and process payments.
• Keep the club clean and safe during the shift.
• Handle member inquiries and resolve issues professionally.
• Follow safety procedures and escalate issues as needed.

Skills

Customer service

Communication

Job description

Planet Fitness is hiring a Part-time Member Services Representative in Mobile, AL. You’ll be the welcoming first impression, greet members and guests, answer questions, conduct tours, and promote memberships while keeping the club clean and safe.

Hours include AM/PM or overnight shifts. You’ll handle front desk tasks, process transactions, and support a Judgement Free Zone culture with friendly, proactive service.