Member Experience & Welcome Desk Specialist

Planet Fitness-United Fitness Partners; Birmingham (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Planet Fitness-United Fitness Partners in Birmingham is seeking a Member Services Representative to greet members, check them in at the welcome desk, and maintain a clean, welcoming club environment.

You will promote PF Black Card benefits, assist with tours and member enrollment, and work with the team across the front desk. The schedule includes weekends and holidays, with growth opportunities and competitive salaries.

Qualifications

• Birthdate that confirms you are a minimum of 18 years of age.
• Passion for helping others.
• On-time dependability because you know people are counting on you.

Responsibilities

• You will ensure our club is super clean because our members value this and we’re known for that too.
• Finding new and current members to join the fitness trainer in fitness classes.
• You’ll impress new and existing members when you introduce them to our Black Card amenities.
• You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them.
• Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
• Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
• United FP offers competitive salaries, PF Black Card membership and opportunities for growth.

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners in Birmingham is seeking a Member Services Representative to greet members, check them in at the welcome desk, and maintain a clean, welcoming club environment.

You will promote PF Black Card benefits, assist with tours and member enrollment, and work with the team across the front desk. The schedule includes weekends and holidays, with growth opportunities and competitive salaries.