Member Services Specialist — Front Desk & Member Experience

Planet Fitness; Gainesville (FL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Complimentary Back Card Membership

Company Facilitated Training

Rewards and Recognition Programs

Job summary

Join a dynamic team at a leading fitness center where your passion for health and customer service can shine! As a Member Services Representative, you will create a welcoming environment for members and guests alike, ensuring they receive top-notch service. You'll handle various front desk activities, including member check-ins and inquiries, all while promoting a positive atmosphere. This role is perfect for energetic individuals who thrive in a fast-paced environment and are eager to make a difference in people's lives. Discover the joy of working in a supportive team that values your contributions and encourages personal growth.

Qualifications

• Customer service background preferred with strong communication skills.
• Must be 18 years of age or older with a passion for fitness.

Responsibilities

• Provide exceptional customer service to members and guests.
• Handle front desk activities including member check-ins and tours.

Skills

Customer service skills

Basic computer proficiency

Listening skills

Problem-solving skills

Positive attitude

Education

High school diploma or equivalent

Job description

Join a dynamic team at a leading fitness center where your passion for health and customer service can shine! As a Member Services Representative, you will create a welcoming environment for members and guests alike, ensuring they receive top-notch service. You'll handle various front desk activities, including member check-ins and inquiries, all while promoting a positive atmosphere. This role is perfect for energetic individuals who thrive in a fast-paced environment and are eager to make a difference in people's lives. Discover the joy of working in a supportive team that values your contributions and encourages personal growth.